Reviews & Testimonials

5
Many thanks to Ian and the whole team. Excellent service. Very friendly & helpful staff and a pleasure to do business with.
Matthew Tucker
5

Although my cottage was in Dorset & Urpad offices were in Bristol & London this made no difference at all as property was advertised nationally. Let first viewing, Fantastic Service.

Mr David Appleyard, Dorset
5
"Very enthusiastic and helpful service from Urpad, much more so than your average high street estate agent in my experience. Ian Clark quickly identified the kind of property I might be interested in and found somewhere suitable. Also Urpad went beyond the call of duty in following up on both the purchaser and vendor sides, after we agreed the sale right up to exchange of contracts. Would definitely recommend them and they made the whole process less stressful than it otherwise would have been".
Mark H Hailes
5

After visiting the urpad office in redland  i was pleased with the service i recieved,the staff were friendly & helpful & explained how the urpad website would assist me in selling my flat ,once my property was uploaded urpad online answered any  questions that i had , would definitely recommend. 

M Nelson
4

GREAT SERVICE 

Old school values and customer service with a high tech, modern approach - a great combination from Ian and the Urpad team. Highly recommended.

NICK TARBITT
5
We have recently purchased our house through Urpad and were most impressed with the attention given, far better than that given by our own agent. We would certainly recommend them.
Lynn & Maurice Webb
5
" I can fully recommend Urpad Real Estate Agency to look after your every need in the selling process. From inception to completion their services have been outstanding with regular updates and doing everything in their power to progress the sale through liaison of all parties within the chain!! RELIABLE, FRIENDLY AND FIRST CLASS SERVICE!!!"
Cherry Fawcett
5
I work with Recoco, a property search company, as a buying agent helping clients find and acquire houses in the South West. I have recently acted for a buyer wishing to acquire a house in Topsham with a very specific brief. Ian Clark and his friendly team at Urpad were most helpful in giving me prior notice of potential properties about to come the market, providing accurate sale details and accompanying myself and my client to possible houses. Within a relatively short period of time Ian had suggested a suitable house which we viewed, made an acceptable offer on and proceeded to purchase. At all times Ian looked after his client but ensured a good level of communication was maintained throughout the buying process, seeing things through exchange of contracts to completion.
Robin Thomas
5

Highly recommend services and approach of Ian Clark and his team, who managed to get our leasehold property in London completed just in time before new additional stamp duty came into effect. Having decided to purchase leasehold property in London in mid-February 2016, to get it completed by March end before stamp duty rise was a challenge, in particular with leasehold structure with Ballymore and conveyancing work around this. Ian and his team right from start negotiated price of purchase with the seller for me, continuously worked with seller and his solicitors on daily basis to get this through by time. I found Ian's team very pro active in answering phone calls and any concerns and getting back very quickly which is seen as challenge with some other agents. Even after completion Ian was able to deliver after service by liasing with seller on rental and his other teams to get existing tenants rental agreement sorted. I am pleased with our purchase and thank Ian and his team for there help in making purchase possible in time and saving us £12,000 in additional stamp duties. Shavil Kumar r y e h d

SHAVIL KUMAR
5
Previous agents hopeless no feed back - nothing! Enter Ian and team - Success! Sold within 2 Months! Ian rang me every week and kept me informed what was happening. I recommend URPad!
Geoffrey Cox
5
We bought a property from Urpad Estate Agents and found them to highly professional, approachable and nothing was too much trouble for them. If you are looking to sell your property I would highly recommend them as they will go the extra mile to keep you informed and give you full support.
Mr and Mrs Lawson
5
We have used many estate agents in the past and this is the first time we have used Urpad. We have found Ian and his team to be the best we have ever encountered! Always happy and polite and any query is dealt with quickly. Urpad have been totally efficient throughout the whole process, and to top it all, their fees are unbelievably reasonable. We give the team 5***** and wish you every success. Thankyou so much for making it a pleasurable process for us, from start to finish. Well done.
Diane & Steve Moore
5
Our move from Northumberland was a major life event and finding our ideal property overlooking the sea was a once in a lifetime opportunity that we couldn’t afford to let slip. From the very first contact with Ian, he was courteous, friendly, efficient and practical. His advice was always on the money and in our moments of uncertainty he brought us back to the main reasons; the views, the lifestyle and the accommodation the property provided, which was exactly what we needed. Throughout the process of making an offer, selling ours (395 miles away), and moving to exchange of contract, he was in touch every Friday to update us and to glean an update for his client. I have dealt with many property agents in my professional career and in all honesty I have never come across one who can exceed the customer service excellence that Ian and his team have demonstrated throughout the last 5 months. Excellent.
Rory Gibson
5
Amazing service from Ian and Charlie in Topsham. Agreed a flat fee for selling my property which was a fraction of the percentage quotes from other local estate agents. Ian had a prospective buyer immediately on my going onto the market and provided all of the negotiation services on my behalf. Throughout the process I have received massive support and my sale has gone through smoothly. I would recommend UrPad to anyone not just for price but for the quality of service and personal commitment that Ian and his team have shown.
Keith Brimson
5
Having sold my house in Exmouth I asked Robin Thomas from Recoco (property search agents) to help me find a house in Topsham Robin visited all the agents and Ian told us about his Sshh list for people who are cash buyers. Soon Ian rang Robin to tell him about this house, we immediately viewed it and Robin put in an offer on my behalf which was accepted on 24th April. As demand for houses in Topsham is very high I was worried about other offers coming in but Ian kept to his word and no-one else knew it was on the market. He kept the Vendor on board while chasing solicitors to get the exchange which went through on June 5th – 6 weeks later. I am absolutely delighted with the service I received from Ian and thrilled with my lovely new house.
S Newman
5
5 star testimonial. Topsham team of Ian, Charlie and Cameron found us and had a buyer already organised. We exchanged and completed within a month, couldn't be happier, all communication was efficient, helpful and informative. They took the stress away and kept us at ease throughout. Highly recommended.
Brian McClintock
5
The team at Urpad are extremely helpful, professional and friendly! After coming round to view our property and take photos, they had it advertised the same afternoon, with the first viewing almost immediately. We had an offer within 3 days which we accepted and never looked back. Ian and his team have helped get the sale through as smoothly as possible and have helped whenever required. If you are looking to sell your house and want a professional service for a great price then look no further, I will be recommending to anyone looking to sell or buy!!!
J Leverton
5

I have been working for ur pad now for some 4 years carrying out landlord gas safety inspections, boiler servicing and breakdowns.

It's been a pleasure working with Tim and Angela all this time and now consider them both to be more than just work associates.

Good luck urpad and hope we will continue to be as successful in the future.

Pioneer Plumbing & Heating

George Holmes
5

My property was on the market for 5 months with 2 different agents.  I sold it through UrPad in 10 days!

Jennifer Keene, Leeds
5
We would like to thank Ian and his team in selling our property. It wasn't going anywhere until we changed to Urpad for a fresh approach. They were professional, friendly and easy to deal with. no hassles at all, just left everything to them. We were kept updated with the viewings, feedback etc. Would recommend to anyone and we would definitely use again in the future.
Tracy James
5

IAN CLARK IS VERY GENNUINE & MADE SELLING OUR HOUSE MUCH EASIER

Ian Clark has a depth of experience is genuine and honest in his approach and helped us considerably in the sale of our house. I would have no hesitation in recommending him handling your house sale. The team are always giving feedback and always contactable. J.Mason

Jackie Ruell
4

Our house was let in a week! Tim and his team were very professional, efficient, respectful and always available, totally 'hassle free'. Will use them again and will not hesitate to recommend to family and friends.
 

Mrs H B
5

Thank you so much to Ian and your fantastic team. Helpful, Professional, contactable and friendly at all times. The process of selling our house was very straightforward. I would highly recommend!

Tania Louise Davies - Topsham
5
Great service, great friendly staff; highly recommend this dynamic team who get things done with a smile! Well done guys and thank you!
Rosalind Le Quesne
5

Just a quick line to thank you so much for the hard work you put into securing the purchase of the property in central Exeter. 
Without your determination and follow through with both sets of solicitors I'm certain we wouldn't have got the purchase across the line before the stamp duty deadline  Thanks again for all your efforts.

 

JON KING
5
Just wanted to say a huge thank you to Ian and his team! Professional, quick, stress-free sale and Ian and Charlotte were on the ball and kept us updated throughout. Would 100% recommend and will use again in the future!
Jade Guy
5

Just a line to say how very pleased i have been with the excellent handling of the House sale for me in Frampton Cotterell. The service that i received from Mr Paul Bray was nothing less than impeccable, using his initiative by swiftly contacting me in the first instance after my friends recommendation. I also am very impressed with how well he kept me informed regarding how things were progressing, and how quickly it sold. On the day of completion when handing in the keys, it was a pleasure to meet such friendly and welcoming well turned out staff, in very smart surroundings at your offices in Fishponds. To conclude, i have been very happy with the whole experience and would without hesitation pass on your details to anyone wishing to sell property.

Mr Terry Dagger
5

Great company. They sold a property for us in a week!

Nick Bailey